Privacy Policy
Below you will find all the necessary information regarding the processing of your personal data in connection with the provision of services related to the sale and distribution of our goods and services.
Who is the controller of my personal data?
The controller of your personal data is DARCON B.V., with its registered office at RADARWEG 00029 ROOM 12.06.0 1043NX AMSTERDAM, Tax Identification Number: NL822230586B01.
Who can I contact regarding the processing of my personal data?
We have not appointed a Data Protection Officer. However, in all matters related to the processing of your personal data, you can contact us at: jkjkawalec@gmail.com.
What personal data do we process?
In order to establish and effectively continue our cooperation regarding the sale of our goods and services, we need to process your contact details, identification data and financial settlement information, including in particular: your first and last name, company name, correspondence details, telephone number or email address, Tax Identification Number, data required for issuing accounting documents and processing payments, in particular your bank account number.
Where did we obtain your data?
The personal data we process was provided directly by you, by the entity on whose behalf you act, or obtained from publicly available sources.
Purpose of processing and legal basis
(The full names of the legal acts can be found at the end of this form.
Article 6(1)(c) and (f) GDPR
Verification of your identity prior to establishing cooperation, including determining the delivery location of our products and the place where the services we offer are provided, which enables us to effectively fulfil the obligations imposed on us in connection with our cooperation.
Article 6(1)(b) and (f) GDPR
We contact you using the telephone number or email address you have provided, for example, to confirm an order and delivery address, as well as to confirm the occurrence of a malfunction and the fact that it has been resolved.
Article 6(1)(a) and (f) GDPR
If you give your consent, in order to ensure effective and mutually satisfactory cooperation, we may send you short surveys asking for feedback so that you can let us know what else we could do better. We assure you that these surveys will be sent at a frequency and in a manner that will not be burdensome to you or infringe upon your right to privacy. At the same time, you may inform us at any time that you do not wish to receive such communications from us. In that case, we will stop sending them in accordance with your request.
Article 6(1)(a) GDPR
If you give your consent, we will process your data for marketing purposes, including direct marketing. Based on separate consent, we also process your data in order to send you commercial information, including newsletters.
Article 6(1)(b) and (f) GDPR
As a data controller and business operator, we have the right to pursue claims and defend ourselves against claims arising from our business activities and, accordingly, to process your data for this purpose.
Article 6(1)(c) GDPR in conjunction with Article 74(2) of the Accounting Act of 29 September 1994
As a business operator, we are also required to maintain accounting records and fulfil our tax obligations. For example, we issue invoices for services provided by us, which may involve the processing of your personal data.
Is my data processed in any other way?
One of the ways in which we process personal data is so-called profiling. This means that, based on information about you, we may create preference profiles of our customers and use them to tailor our services and the content you receive from us. We assure you that during profiling, we do not process your data in a fully automated manner without human intervention. An exception to this rule is a situation in which an automated decision is made for the purpose of performing a binding cooperation agreement, for example, to ensure appropriate availability of services for you. However, you always have the right not to be subject to such a decision and to request human intervention, which we will of course provide. Simply contact us using the email address provided above.
Who is my personal data shared with?
We take the confidentiality of your data seriously. Due to the need to ensure appropriate organisation of our business, for example with regard to IT infrastructure and ongoing business matters, as well as to enable you to exercise your rights, your personal data as our Customer may be shared with entities cooperating with us, in particular IT companies providing us with IT solutions and hosting services, legal advisers, tax and accounting offices, and subcontractors.
Is my data transferred outside the European Union?
As we use services provided by other suppliers, for example providers of telecommunications and IT solutions, personal data may be transferred outside the European Union, including to the United States. We assure you that, in such cases, data transfers will only take place in accordance with applicable legal provisions, for example on the basis of an appropriate data processing agreement, to entities certified under the Privacy Shield framework, or on the basis of an appropriate agreement between us and such entity containing standard data protection clauses adopted by the European Commission.
How long is my personal data processed?
If you are our customer or contractor, your data will be processed by us for the duration of the provision of the service or for the duration of our cooperation, as applicable. However, if the data is processed for the purpose of pursuing claims, for example in debt collection proceedings, we will process the data for this purpose for the period corresponding to the limitation period for such claims, as provided for by the Civil Code. All data processed for accounting and tax purposes will be retained for 5 years, calculated from the end of the calendar year in which the tax obligation arose. For marketing activities, satisfaction surveys concerning the quality of our services, or sending commercial information, data will be processed until you withdraw your consent or object to such processing. After the above-mentioned periods have expired, your data will be deleted or anonymised.
Am I required to provide my data?
Use of our services is entirely voluntary. However, we use the personal data you provide to contact you in order to fulfil your order or provide the service. In such cases, failure to provide the required data may result in a delay or even refusal to fulfil the order or provide the service. We are also legally required to process certain data for accounting and tax purposes. Failure to provide such data may, for example, make it impossible for us to issue an invoice or an invoice issued in your name. If you provide us with your telephone number or email address, this is done voluntarily. Failure to provide this information will not result in the refusal to fulfil your order or provide the service. Providing consent for marketing activities, satisfaction surveys concerning the quality of our services, or receiving commercial information (newsletters) is always voluntary.
What are my rights?
As the controller of your personal data, we ensure your right to access your data. You may also request that your data be rectified, deleted, or that its processing be restricted, or withdraw your consent to its processing. You may also exercise your right to object to the processing of your data, your right to data portability to another data controller, and your right to withdraw your consent at any time, without affecting the lawfulness of processing carried out on the basis of consent before its withdrawal (where processing is based on Article 6(1)(a) or Article 9(2)(a) GDPR). If you wish to exercise any of these rights, please contact us using the email address provided above. Please also note that you have the right to lodge a complaint with the supervisory authority responsible for monitoring compliance with personal data protection regulations.
Definitions and abbreviations
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
